Who We Are

The International Association of Field Service Technicians (IAFST) is the premier global trade association representing professionals and organizations across the Mortgage Field Services Industry. With members throughout Europe, Canada, and the United States, our mission is to unify a traditionally fragmented industry and provide a central hub for advocacy, education, business development, certification, and representation.

IAFST brings together both Labor and Management, ensuring balanced perspectives and sustainable solutions that benefit every stakeholder. For decades, the industry lacked a single organization capable of bridging this gap — today, that gap is closed. Our members now have access to a collaborative environment designed to support portfolio growth, operational scalability, and meaningful Mentor–Protégé engagement.

Building on a rapidly evolving field, IAFST has established ISO-aligned certification programs that deliver rigor, relevance, and reliability — without the inflated cost often associated with high-level credentialing. Our depth of industry expertise ensures comprehensive coverage for all skill levels, from entry-level field technicians to executive leadership.

Education

For many years, IAFST has worked closely with Labor, Management, Financial Institutions, and U.S. Government partners to address the industry-wide shortage of high-quality education and training. Through modern instructional design and accessible delivery methods, we equip both our members and the general public with the credentials needed to operate confidently and compliantly. Our programs leverage: Online, open-source educational technologies, Proctored examinations available in all 50 states and U.S. territories,  and a Sliding-scale pricing model aligned with individual Areas of Operation and technical specialties which ensures fair access to credentials while meeting the diverse needs of field service professionals nationwide.

Following the landmark Dynamex ruling in California, IAFST expanded its IAFST University initiative and engaged legislative partners to help create a unified, cradle-to-grave compliance pathway for industry participants operating as independent contractors. IAFST continually monitors and assesses active industry conditions to ensure that all training and certification programs align with: Current industry-acceptable practices, Evolving regulatory frameworks, and Modern agile methodologies. This guarantees that our educational programs remain relevant, adaptive, and responsive as the industry continues to shift.

IAFST capitalizes upon real time data assessments to ensure that IAFST Education and Training is compliant not only with Industry Acceptable practices, but also agile methodology.

IAFST leverages state-of-the-art technology for the issuance of Lanyard ID Cards with NFC technology which verifies not only the Certifications obtained, but allows for NFC tap and scan from any smartphone to verify the possessor of the ID Card with a publicly accessible file. This resilient verification process ensures veracity of the check in process, compliance with law enforcement verification procedures and ultimately confidence by members of the public with respect to a safe work environment.